J. F.

IT Support Specialist / Desktop Support Engineer

LocationCalibutbut, Bacolor, Pampanga

Experience2 Roles

EnglishProficient

Availability10 Days Notice

SetupHybrid

Est. Total CostInc. Salary & Management

USD /month+ setup fee

Professional Summary

IT Support

Skills & Expertise

PythonJavascriptAnyDeskTeamViewerWindows 10 & 11Microsoft Office SuiteActive DirectoryComputer HardwareTechnical SupportNetwork troubleshootingModem/router setupsRemote supportOperating system setupPeripheral device supportHelp desk support

Assessment Score

78/100

Based on technical &
communication tests

DISC Profile

I/C

Personality Insight

Why Hire Justin?

Strong technical foundation with Desktop Support Engineer experience at Systemantech Inc., including Active Directory management, remote support tools, and help desk operations - highly relevant for BPO technical support roles
Comprehensive certification portfolio including AWS Cloud Foundation, CCNA Routing and Switching, Python for Data Science, and Power BI - demonstrating commitment to continuous learning and technical expertise
Solid educational background with BS Computer Science - Data Science Track from Angeles University Foundation, providing strong analytical and technical problem-solving capabilities
Proven experience with BPO-relevant tools including TeamViewer, AnyDesk, Microsoft Office Suite, and ticketing systems - directly transferable to customer service and technical support roles
Multicultural awareness through 'Working in a Multicultural Environment' training, essential for international BPO operations serving global clients