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SHOREAGENTS
THE PROCESS

The ShoreAgents Story.
Discovery to High-Performance.

Traditional BPO is a black box. We built a glass house. Here is exactly how you go from "curious" to "commanding a team."

Phase 01: Discovery & Acquisition
The Intelligent Lead-In
STEP 01

The Research & Quote Phase

  • Get a Quote:You don't "Contact Sales". You use the AI Quote Builder to see exact costs in your currency.
  • Chat with Maya:Your 24/7 expert. She analyzes requirements, suggests WFH vs Office, and provides tailored advice.
  • Smart Brief:The more specific you are, the sharper the AI matching becomes.
STEP 02

AI-Powered Candidate Matching

  • Real Profiles:No stock photos. See Typing Hero scores, DISC assessments, and actual salary expectations.
  • AI Analysis:We automatically suggest the "Top 3" matches that fit your budget and tech stack.
  • Instant Meetings:Book an Instant Meeting or scheduled call via built-in Daily.co integration.
Phase 02: Selection & Agreement
The Interview & Hiring Bridge
STEP 03

Locked-In Interviews

  • Facilitation:Request an interview, and our team locks it in at a time that suits you.
  • Recorded:All sessions are recorded & transcribed. Review the video or share transcript summaries with your team.
STEP 04

Making the Offer & Signing

  • The Offer:Make an official offer through the platform. No back-and-forth emails.
  • Digital Contract:System generates your Service Agreement. One digital signature makes you a ShoreAgents client.
Phase 03: Post-Day 1 Operations
The Management Ecosystem
STEP 05

Transparent Onboarding

  • 7-Step View:Full real-time visibility into IDs, clearances, medicals, and equipment setup.
  • Ready to Start:You know exactly when they are cleared to work. Zero guessing.
STEP 06

The Desktop Command Center

  • Day 1 Start:Staff download the Electron Desktop App. This is the heartbeat of your visibility.
  • Bulletproof:Live clock-ins, lunch breaks, mouse/keyboard activity, and idle detection.
STEP 07

The Staff AI Assistant

  • Knowledge:You upload SOPs and docs. Your staff gets an AI Assistant that knows your processes.
  • Training Killer:Instead of asking you, they ask the AI. Instant answers on how you want things done.
STEP 08

Culture & Growth

  • Social Feed:Use the feed for "fun" and culture building to keep remote staff engaged.
  • Reviews:Conduct formal performance reviews, track trends, and open support tickets.

Ready to start the story?

No commitment required. Browse candidates or build a quote to see exactly what it costs.

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How It Works | The ShoreAgents Story