J. G.
Customer Service Representative
LocationAngeles City, Pampanga
Experience1 Roles
EnglishProficient
Availability30 Days Notice
SetupHybrid
Est. Total CostInc. Salary & Management
USD /month+ setup fee
Professional Summary
Currently working as an Admin Assistant, I aim to improve and acquire additional skills. Aspiring to be in a senior or managerial role in the future.
Skills & Expertise
Microsoft OfficeReport GenerationResults OrientedEnergetic Work EthicPublic SpeakingRelationship-BuildingAdministrative Support
Assessment Score
65/100
Based on technical &
communication tests
communication tests
DISC Profile
C/S
Personality Insight
Why Hire Joshua?
- Proven BPO experience at Concentrix with strong customer service foundation and demonstrated ability to handle inquiries, complaints, and account management effectively
- Strong communication and interpersonal skills evidenced by public speaking abilities, debate competition championship, and successful customer rapport building
- Leadership experience with recognition as outstanding class president and active participation in extracurricular activities showing initiative and team collaboration
- Educational background in Psychology provides valuable insight into customer behavior and communication strategies crucial for BPO roles
- Bilingual capability in Tagalog and English essential for Philippine BPO market serving diverse customer bases