J. R.

Account Management Administrator

LocationAngeles City, Pampanga

Experience2 Roles

EnglishProficient

Availability14 Days Notice

SetupHybrid

Est. Total CostInc. Salary & Management

USD /month+ setup fee

Professional Summary

Results-driven administrative professional specializing in account management and employee relations, with proven expertise in coordinating full lifecycle processes, performance initiatives, and engagement programs for organizational success. Goal: To grow into a strategic leadership role that combines people development, organizational excellence, and culture-building initiatives.

Skills & Expertise

Account & Client Relationship ManagementPerformance Management & Employee RelationsHRIS Systems (Sprout, ClickUp, PandaDoc)Microsoft Office Suite & TeamsEvent Planning & Budget ManagementWritten & Verbal CommunicationProcess Coordination & DocumentationTime Management & OrganizationProblem-Solving & Critical Thinking

Assessment Score

78/100

Based on technical &
communication tests

DISC Profile

C/D

Personality Insight

Why Hire Jineva?

Comprehensive HR and employee lifecycle management experience with hands-on expertise in HRIS systems (Sprout, ClickUp, PandaDoc), making the candidate valuable for operations and administrative roles in BPO companies
Strong client relationship management and stakeholder communication skills demonstrated through managing multi-channel communications and facilitating meetings, essential for BPO account management roles
Proven performance management capabilities including monitoring, improvement plans, and disciplinary processes with comprehensive documentation - critical skills for team lead and supervisory positions
Event planning and budget management experience through organizing monthly recognition events and quarterly team-building activities, valuable for employee engagement roles
Career progression from recruitment to account management within the same BPO company (ShoreAgents Inc.) shows adaptability and growth potential within the industry