T. S.

Professional Summary

As an experienced Quality Assurance Specialist, I bring a strong background in software quality assurance and customer support within the tech industry. My career journey began with a Bachelor’s degree in Information Technology with a specialization in Web Development from Holy Angel University. Over the years, I have honed my skills in QA methodologies, manual testing, and test case creation, while working with diverse teams in fast-paced environments. My professional experience spans roles such as Web QA Representative and Junior Project Manager at Linkage Web Development, where I identified and resolved software defects, ensured project completeness, and maintained effective client relationships. At TaskUs, I excelled in roles including Merchant Support Advisor and Shopify App Reviewer, where I provided top-notch support, reviewed complex apps, and led quality assurance initiatives. Currently, as a Quality Assurance/Tester at Trackerteer, I collaborate cross-functionally to ensure the quality of web and mobile applications. I am proactive in identifying improvements, conducting thorough testing, and producing detailed reports to track project progress and quality. My key strengths include strong analytical and problem-solving skills, attention to detail, excellent communication, and the ability to work collaboratively in team-oriented environments. I am passionate about delivering high-quality software solutions and am always eager to connect with like-minded professionals in the industry.

Skills & Expertise