C. S.
Chief Operating Officer - BPO Operations & Offshore Staffing Solutions
LocationAngeles City, Pampanga
Experience6 Roles
EnglishProficient
Availability30 Days Notice
SetupWork From Home
Est. Total CostInc. Salary & Management
USD /month+ setup fee
Professional Summary
I’m an experienced operations leader with a passion for efficiency, collaboration, and growth. I love helping teams reach their full potential through smart systems and great leadership.
Skills & Expertise
ConsultingRecruitingProduct DeliveryMicrosoft WordBaggage Handling SystemsManagementLeadershipInsurance Law
Assessment Score
85/100
Based on technical &
communication tests
communication tests
DISC Profile
C/D
Personality Insight
Why Hire Charmine?
- Proven C-level executive leadership with comprehensive operational oversight experience at ShoreAgents, demonstrating strategic planning, financial management, and cross-functional team coordination across Sales, Marketing, and Operations departments
- Extensive BPO and offshore staffing expertise with deep understanding of Philippine Labor Laws compliance, client protection frameworks, and cross-cultural business operations spanning over 8 years in the industry
- Strong recruitment and talent management capabilities with end-to-end delivery process ownership, from candidate pre-screening to client satisfaction management, including training materials development and team performance monitoring
- Real estate industry specialization with hands-on experience in property management, tenancy care, and CRM process development, providing valuable niche expertise for targeted BPO clients
- Legal background with Bachelor's degree in Legal Management from San Beda University, enhancing compliance oversight, contract management, and risk mitigation capabilities in business operations